Louisiana DCFS Issues Alert of EBT Cloning, Urging Some Recipients to Change PIN

Louisiana – Louisiana DCFS has issued an alert of EBT cloning and is urging some recipients to change their PIN.

The Louisiana Department of Children and Family Services (DCFS) is responding promptly to deal with a recent case of EBT cloning in Allen Parish. The local authorities suspect that an illegal skimming device was installed at a nearby store sometime in the past month. The initial unauthorized transaction connected to this incident took place on July 9, 2023.

After carefully examining all of the transactions, DCFS has narrowed down the probable origin to a particular cash register. Currently, eight individuals who were affected have been identified. Ongoing investigations are being carried out to determine if there are additional victims. The affected cards have been deactivated promptly, and new cards are being given to the impacted cardholders.

As a safety measure, DCFS is using text messages to notify all EBT cardholders about the cloning incident. The messages advise individuals who have recently used their cards in the Allen Parish area to promptly change their Personal Identification Number (PIN). Changing the PIN is crucial for safeguarding benefits and preventing unauthorized entry into accounts.

The DCFS advises all individuals with EBT cards in the affected region to follow these steps:

• To modify your EBT card PIN, residents can go to www.LifeInCheckEBT.com or dial the EBT customer service hotline at 1-888-997-1117 promptly. Ensure that your chosen PIN is distinctive and not easily predicted, avoiding typical sequences or personal details.
• Keep track of your EBT card usage by regularly checking your card transactions through the LifeInCheck EBT mobile app or the official website. If you notice any unusual or unauthorized transactions, make sure to report them immediately to the EBT customer service line.
• Exercise caution when using your card: Stay attentive and thoroughly inspect the card terminal for any unusual devices or signs of tampering. Ensure that your PIN entry remains hidden from view to avoid potential breaches.

Skimming occurs when illegal devices are placed on card reader machines like ATMs, point-of-sale terminals, or fuel pumps. These devices capture card information and PINs when a card is swiped. The stolen information is then utilized by criminals to make counterfeit cards. In the United States, over $1 billion is stolen annually from both consumers and financial institutions.