Sulphur, Louisiana – City officials in Sulphur acknowledged this week that Environmental Protection Agency-required letters regarding water safety were distributed to residents without complete information, prompting an apology and plans for corrected correspondence.

The letters, which inform community members about potential or confirmed contaminants in water lines and provide safe practice instructions, were part of ongoing communication efforts. However, the recent batch was not properly reviewed before mailing, according to a statement from the city.

“Unfortunately, this batch was not properly reviewed before being mailed,” city officials said in the announcement. “We apologize for any confusion this may have caused.”

The EPA requires public water systems to notify customers when certain contaminants are detected in drinking water supplies. These notifications, often called public notices, must include specific information about the contamination, potential health effects, and recommended actions residents should take.

Corrected versions of the letters will be mailed to residents early next week, officials said. The updated correspondence will include proper contact information that was missing or incorrect in the initial mailing.

Residents who received the incomplete letters and have immediate questions or concerns can contact the Sulphur water plant directly at (337) 313-1155.

Water contamination notices serve as important public health tools, providing residents with timely information about potential risks and protective measures. The notifications typically include details about the specific contaminant detected, monitoring results, and steps the water system is taking to address any issues.